How to redeem a Battle.net Balance card

How does Battle.net Balance work after redeeming?

The code becomes stored balance on your Battle.net account. You spend it in the Battle.net Shop on most products and services, at your own pace. A purchase that costs more than your balance can still go through: tick the checkbox at checkout and your second payment method covers the rest.

Some limits apply. Balance cannot pay in the Blizzard Gear Store or in console and mobile app stores. It cannot be cashed out or moved to another account. Blizzard notes that extra taxes may apply to purchases made with balance.

How much Battle.net Balance can I hold, and in which currency?

Up to $350, €250 or £200 with an Authenticator linked to your account. Without one, the cap drops to $110, €110 or £100.

Currency matters as much as the cap. A dollar balance cannot buy in the European Shop, which charges in euros. Since 23 January 2025, euro retail cards cannot be redeemed directly on accounts based in Czechia, Poland or Switzerland. Pick the card that matches your Shop: the German Battle.net card for a euro account, or the UK Battle.net card for pounds.

What if my Battle.net code fails?

Match the message to Blizzard's advice.

• "Oops! Something went wrong": the code is invalid. If you used the app, claim it again in your account settings in a browser.
• "Already been claimed": each code redeems once. You may have added it to another Battle.net account earlier.
• Currency not supported: the card's currency differs from your Shop. If you moved permanently, update your country details first.
• Retail card refused: some balance cards must be activated by the cashier before they work.

For a currency mix-up, contact Blizzard Customer Support with a screenshot of the code. Bought the Battle.net code from us? Email [email protected] and add your order number.